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Topic: PROBLEM WITH OPEN VPN CONNECTION [New Topic]  [New Reply]
 Author  Message
ArinA
Member since:
2010-06-05 01:32:07
  posted: 2010-06-05 01:35:19
problem with open vpn connection
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Hi, we are using Open VPN for connecting our ATMs to the Server it is 3 or 4 years that we are using your software to make VPN connection without any problem but now with the new version of ATM’s software we have problem in VPN connection. The ATM’s software which we are installing has 3 parts, during the installation of first 2 parts the Open VPN works normally but when we install the last part problems starts with Open VPN software. After the last part installation the Open VPN loses its control on network adapters.
In normal mode after installation of Open VPN the program starts managing the network adapter which is installed in the PC. The program Disables/Enables the network adapter automatically after ATM startup or when the network connection becomes down. In our case the Open VPN cannot manage the network adapter and it loses its control on adapter but when we manually Disables/Enables the Network adapter the VPN connection starts working normally in this case we should Disables/Enables the Network adapter manually on every restart or connection lost.
I want to mention that we do not have such a problem with older versions of Wincor Nixdorf software’s.
After the restart of the PC with copying the Router.exe in Start up, the VPN connection establishes automatically without any problem till this stage everything is ok but when we lose connection to the server the Router.exe cannot reconnect and establish new connection, for solving this problem as I mentioned above we manually disable/enable the network adapters and Router.exe starts VPN connection. I think some settings in windows registry do not let Open VPN to manage the network adapters after installation of ATM’s software. I have checked services and policy rights in windows XP but could not find anything which can help us.
I want to mention that we have installed windows XP both in admin and non admin environments.
 
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